Mains Group electrical contractors poles
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Work related variation to costs.
1.7 Rock Clause, if upon installation of products or services to your property we encounter rock preventing us from completing work quoted at the price negotiated between Rent A Pole and the customer. This rock clause will come into effect. The rock will be removed or drilled into accordingly in order to complete the quoted work task. This cost will then be added to the job as a variation to the original price and the sum total will be the price as agreed.
1.8 Damage to TBS, if upon the end of term we arrive to remove and retrieve the TBS and the pole, switchboard or components are damaged beyond what is deemed fair wear and tear (using the reasonable person test as per legal protocol) then the cost of the damage will be billed to the customer (the person or business that contracted and paid for the original install of the TBS). This is understood and agreed by virtue of the terms and conditions offer and acceptance of services by you (being the customer) and us (being Rent A Pole).
1.9 Extension to term of TBS, The period for extension will be requested in written format as per section 1.4. The amount will then be paid as per section 1.3 .
These terms and conditions form a memorandum of understanding and a legally binding document, between Rent A Pole and it’s customers, this is in order to clarify and simplify business dealings.
It is to be understood by our customers and clients that while we will do what we can to facilitate the fastest possible connection for you with the friendliest possible service that;
Terms and Conditions Business Procedures Rent A Pole
1.1 Rudeness in business dealings with our staff will not be tolerated, as we treat all our customers with respect we expect the same in return.
1.2 Payment and accounting, as we offer total flexibility in payment options and we pay for all our services and material up front we require the same from our clients. Late payment of accounts without written explanation and prior negotiation will not be permitted.
1.2.1 Payment Terms, Accounts are net 7 days, If the account is not settled the outstanding amount will be forwarded to a debt recovery agency in accordance with trade practices regulations. Be aware that once debt recovery has been initiated that this may adversely affect your credit rating and ability to conduct business in future.
1.3 All accounts are PAYG in this way we do not then become a liability to you, nor do we carry the liability of business that is unable to keep it’s financial dealings in order.
1.4 Correspondence, all financial, booking and quotation correspondence between Rent A Pole and it’s clients is to be written either in electronic Form (Email) or in hard copy (letter/invoice). Whilst we respect and understand good intentions, we require that business correspondence is in written form and acknowledgement of work is either via approval email, fax, PDF, word document, Excel spread sheet or other electronic portable format.
1.5 Liability, Rent A Pole will not be held liable for late implementation of work tasks that have occurred through events which we cannot control. For example, late installation due to traffic accident, supply not available, natural events (fire, flooding, storm, rain etc) or unnatural events such as (road closures, riots, civil disturbance, road closures, toll way, bridge motorway closures etc)
However it is our undertaking to you that we will inform you immediately if we are unable to install as per your booking and explain the reason for the delay.
1.6 Cancellation of work, Customer cancellation, it is required that we are notified of any cancellation of a booking 24 hrs prior to our install arrival time. If notification is not given to our office a cancellation fee will be incurred. Failure to pay the cancellation fee will forfeit the work to be completed and also the total amount for the work to be completed (that is if a job is not cancelled the day before and we arrive at the property ready to install and are unable to then the customer will incur a cancellation cost in order for us to be able to account for and pay for lost time and resources. If this fee is not paid the total amount for the install will be taken as payment for the job and the job will be cancelled.
Terms & Conditions
